About

About Baldeep

Baldeep has been working with computers from a young age and made his hobby a full time career. Having studied IT and Computing in college and completing a university degree. He left university with 2 qualifications BSc (Hons) DipIS:

  • BSc (Hons) in Computer Network Management and Design
  • Diploma in Industrial Studies

Baldeep has worked in the IT industry over a decade and during this time saw a gap in the market. Baldeep noticed that start ups and small businesses were left behind as companies wanted big business and were keen to get some business in London. Baldeep start Birak IT focusing on start ups and small business in Hampshire, specifically around 12 miles from our office as he wanted to respond quickly to any call out.

If you want to find out more about Baldeep and his career visit his Linked insocial media icon page or call the office on 01489 290 001.

About Birak IT

Birak IT is here to help start ups and small businesses in Hampshire. Were are not focused on global domination. We are focused on bringing the best IT systems at small business budgets. We have packages that don't tie you into 5 year agreements. We have IT systems that are reliable. Don't just take our word for it, check out our customer feedback.

We are here to help people, each and everyone of you. If you prefer, check out this video from Baldeep and his aim is to help as many small businesses in Hampshire.


Why work with Birak IT?

Our team look at areas of repeat incidents, response times and customer satisfaction. We look at how we can improve on all aspects to help you and your business keep up and running without needed to call our helpdesk on a frequent basis.

Our solutions are aimed to save customers time in the long run. With a recruitment company, we streamlined processes with our bespoke solution. This made a 10 minute task only 10 seconds. Given they were carrying out their processes 10 or more times a day this saved each staff member over 1 hour each day.

"The new Macro you created is great. Thanks"

Marcus at a Marcus Webb

Frequently asked questions

Here is a list of frequent questions that come up from our customers. If there is a question that you would like the answer to, please contact us and we will get these added to our FAQs.

What is a Managed Service Provider?

A Managed Service Provider looks after a specialist area of business like HR, Marketing, Accounts and so forth. Birak IT is a specialist in IT Services so we would be an MSP for your IT needs.

What is IT Support?

IT Support or IT Support Provider is an organisation like Birak IT that provides a range of IT help that a business would need. Theses can range from help with antivirus, backup, computer and server software, computer and server hardware, email and file services to store your business data, telephone systems (also known as VOIP), website domains and website hosting.

Where are you located?

We are in Southampton, Hampshire, UK. You can see our full address on our contact page. This address is both our registered UK company address and where you would be greeted by a member of our team.

Do you take security serious?

We are both certified for Cyber Essentials and Cyber Essentials Plus since 2022. This is a UK approved certification and shows that we look after our IT with the systems required to keep software up to date, IT security measures in place as well as security physically from outside. These IT processes and practices help us keep our customers data safe and secure.

Are you following GDPR best practices?

We have been following Data Protection before GDPR was released. We then followed this with GDPR (as the UK was part of EU). Since Brexit, we have also worked towards GDPR and UK-GDPR practices where there is no conflict in both legislations. We are also registered with ICO in the UK ensuring we follow practices in a scenario of a data protection breach. More info about Data Protection is available on our Privacy page on the footer of our website.

We are here for you

We mentioned about how we want to keep our customers happy with the solutions we place. We also look at ways we can help you.

  • We provide you access to our free IT tools and utilities to help your business.
  • We share our stories on our blog, facebooksocial media icon, twittersocial media icon and other platforms
  • We provide video on our YouTube channelsocial media icon with useful guides to get the information you need
  • We are working more and more businesses in Hampshire. You can see our customer feedback showing how much happy customers mean to us.

About Our Services

Birak IT is bringing you IT services from West End, Southampton. An IT company to help your business grow with great IT solutions. We specialise in Microsoft and VMware technologies. We work with small to medium sized companies. For more information on our services, please see our services page.

We have 20 years of IT experience in Hampshire. We pride ourselves on honesty and will keep you in the loop with any work we carry out. Feel free to contact us even if it's just an enquiry or drop us an email via the same page.

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Would you like a Free IT Audit (worth £150). Claim above using the code WEB28 and we will come to your Hampshire office. This offer expires on 28th December.